Safaricom M-PESA Managment Essay Example | Topics and Well Written Essays - 2000 words

Safaricom M-PESA Managment - Essay Example Airtel money second largest provider to the M-PESA service with almost similar products, the emphasis of the product is different from the one in the M-PESA in the sense that the service is mainly designed for the urban-class working people since the Airtel network service is available in towns The Essar Telkom YU cash services communication mix is targeted to the low earning citizens as the company targets to endear itself to the citizens through its low-cost service. For instance, sending money through its YU cash money transfer service is now free to all its users and across all networks in the country. Orange money from Telkom Kenya is targeted to the working class population especially those in formal employment, this service markets itself to its target group as the fast and reliable way of sending and receiving money among the working population to all the major urban centers in the country. There are other small money transfer services such as Mobi pay, Angaza money transfer service that is not attached to any network service provider, however, these companies do not hold a significant portion of the mobile money market. The flow of information and money starts when a customer approaches an agent with the intention of transferring the money. The customer deposits the amount of money that he wants to transfer inclusive of the service charges; after he deposits, he gets an SMS confirming the transaction, on the other hand, the agent and the headquarter also get confirmation of the transaction. After the money has been deposited in the customer’s MPESA account, the customer then can be able to send money to another number by authorizing the company to deposit the money in the preferred number mobile number.

Discussion 2 Essay Example | Topics and Well Written Essays - 250 words - 4

Discussion 2 - Essay Example need to apply the theories learned in actual work setting through catering to the technological needs and demands of each colleague and of the whole organization. The tasks include maintenance of infrastructure and database systems, trouble-shooting, anticipating IT demands, and addressing pressing problems with effective solutions, as required. The difference between planning, analysis, design, implementation and maintenance of a software system versus that of a sociotechnical system is the scope and depth of encompassing responsibilities. The former functions in a software system is merely confined to addressing the requirements needed to design, implement, and monitor the software system; and does not require ensuring that the software system is effectively interconnected to other users in the organization. Under sociotechnical system, the noted functions necessitate ensuring that the software system that was designed, developed, implemented, maintained, and monitored regularly towards meeting the organizations’ requirements and should be effective and sustained for continued benefits in the organization, as a whole. The core concerns in systems development life cyle (SDLC) include adherence to identified phases such the mentioned planning, analysis, design, implementation and maintenance; as well as ensuring effective management and control. The persons involved in the activities include the systems and network engineers, IT personnel, and administrative governance from senior executives of the